Everything you need to know before getting started with EstateLeads.
We run highly targeted Meta (Facebook & Instagram) advertising campaigns for your real estate project. Each campaign is built around your project's unique selling points and target buyer profile. Leads are filtered through our qualification process — budget, intent, timeline, and location match — before being delivered to your WhatsApp in real time. This ensures an 80%+ qualification rate consistently.
Yes, 100%. Every lead we generate for your project is exclusive to you. We never share, resell, or redistribute leads to competitors or other builders. Once a lead is delivered to your WhatsApp, it belongs to your sales team alone.
The free trial includes everything in our paid plan: full Meta ad account setup, custom static ad creatives, audience targeting, lead generation, real-time WhatsApp delivery, and a weekly performance report. You receive real leads during the trial — and you only pay if you choose to continue after the 7 days.
Leads are delivered to your WhatsApp in real time — typically within 30 seconds of form submission. Speed is critical in real estate; contacting a lead within the first 5 minutes increases conversion rates by up to 9x, which is why we prioritize instant delivery.
Zero lead leakage means every single lead generated through your campaigns is delivered to you — no leads lost to technical errors, no leads sitting in spreadsheets, no leads shared with other clients. We guarantee 100% delivery of every qualified lead via WhatsApp, with a backup email for redundancy.
No. We design static creatives for all ads as part of our standard package. You simply share project brochures, renders, pricing, and USPs — our team handles the creative design, ad copy, and continuous A/B testing to find what converts best.
We currently serve real estate projects across India. Our Meta campaigns can be hyper-localized to specific cities, micro-markets, pin codes, or even specific competitor project catchments — based on your target buyer profile and project location.
There is no long-term lock-in. After your free 1-week trial, our plan is month-to-month at ₹15,000 per property project. You can pause or cancel anytime with 7 days' notice — no questions asked.
If you're not satisfied during your free trial, simply walk away — no payment required. For paid clients, if our qualification rate drops below the agreed threshold in any week, we extend additional leads at no cost until the metric is restored. Your satisfaction drives our retention.
Privacy Policy
Last updated: November 2024 · Effective for all EstateLeads services
EstateLeads ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you use our lead generation services and website.
1. Information We Collect
We collect the following categories of information:
Business Information: Company name, project details, brochures, pricing, USPs, target buyer profiles shared by builders and channel partners.
Account Information: Meta Business Manager IDs, ad account IDs (access only — we never store your passwords).
Lead Data: Names, phone numbers, and form responses of prospects who fill out your ad forms. This data belongs to you, not EstateLeads.
Usage Data: Pages visited, time on site, IP address, device type — collected anonymously via standard analytics.
2. How We Use Your Information
To set up, run, and optimize your Meta advertising campaigns.
To deliver qualified leads to your WhatsApp and email in real time.
To prepare weekly performance reports and insights.
To provide customer support and resolve service issues.
To send important account, billing, or policy updates.
To improve our services, ad creatives, and targeting methodologies.
3. Lead Data Ownership
All leads generated through your campaigns belong exclusively to you. EstateLeads does not claim ownership of, resell, share, or reuse your lead data for any other client or purpose. Lead data is delivered to you and deleted from our active systems after 90 days, with backups retained for an additional 30 days for service continuity only.
4. Data Sharing
We do not sell, rent, or trade your personal information or lead data. We share data only with:
Meta Platforms Inc. — to run your ad campaigns (subject to Meta's privacy policy).
WhatsApp Business API — to deliver leads to your WhatsApp.
Service providers — analytics, hosting, and reporting tools under strict data processing agreements.
Legal authorities — only when required by Indian law or court order.
5. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS 1.3), access controls, and regular security audits. Access to your Meta ad account is requested with minimum required permissions and can be revoked by you at any time. We never request or store your account passwords.
6. Your Rights
Request access to the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (subject to legal retention requirements).
Revoke our access to your Meta ad account at any time.
Opt out of marketing communications by replying "STOP".
7. Cookies
Our website uses minimal cookies for analytics and basic functionality. We do not use cookies for third-party advertising or cross-site tracking. You can disable cookies in your browser without affecting website usability.
8. Data Retention
We retain business and contact information for the duration of your engagement with EstateLeads. After termination, we retain data for 90 days to facilitate campaign transition, after which it is permanently deleted unless legally required to retain longer.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or WhatsApp at least 7 days before taking effect. Continued use of our services constitutes acceptance of the updated policy.
Last updated: November 2024 · Applies to all EstateLeads paid services
Since EstateLeads provides digital lead generation services (not physical goods), traditional "returns" do not apply. However, we stand behind our service quality with the following guarantees.
1. Free Trial — No Payment Required
Every new client receives a full 1-week (7 days) free trial before any payment is requested. During this trial, you receive real leads, real ad creatives, and real reports — completely free. If you are not satisfied during the trial, simply notify us and walk away. No payment will be requested or due.
2. Satisfaction Guarantee on Paid Plans
If, within the first 7 days of your paid subscription, our service fails to deliver the agreed-upon qualification rate (80%+) or we fail to generate any leads, you may request a full refund of your monthly fee. Refund requests must be made within 7 days of payment via WhatsApp.
3. Refund Eligibility
Full refund: Available within 7 days of first payment if qualification rate is below 80% AND we fail to deliver at least 50 leads in that period.
Partial refund: Pro-rated refund available if we fail to deliver leads for more than 3 consecutive days due to our error (ad account issues, technical failures, creative delays).
No refund: If leads were delivered as promised but your sales team failed to convert them, no refund applies — lead quality is our responsibility; conversion is yours.
4. Non-Refundable Scenarios
Leads delivered but not contacted by your sales team within 24 hours.
Campaigns paused or stopped at client request before the billing period ends.
Disatisfaction after the first 7 days of a paid month (we will work to fix issues, but refund for that period is not available).
Account suspension due to policy violations or non-payment.
5. Cancellation
You can cancel your subscription anytime with 7 days' notice via WhatsApp. Cancellation takes effect at the end of the current billing cycle. You will continue to receive leads until the cycle ends. No early-cancellation fees apply.
6. Refund Processing Time
Approved refunds are processed within 7-10 business days to the original payment method. Bank processing times may vary.
7. Service Credits
Instead of cash refunds, we may offer service credits (additional days of service at no cost) for minor service disruptions, subject to mutual agreement. Service credits do not expire and can be applied to any future billing cycle.
8. Contact
To request a refund or cancellation, contact us via WhatsApp at +91 94123 30209 with the subject "Refund Request".
Payment Policy
Last updated: November 2024 · Applies to all EstateLeads paid subscriptions
This Payment Policy outlines the billing terms, accepted payment methods, and payment schedules for EstateLeads services.
1. Pricing
Our standard pricing is ₹15,000 per month per property project (reduced from the regular price of ₹25,000/month). This is a flat fee — there are no per-lead charges, no setup fees, and no hidden costs. Each additional property project is billed separately at the same rate.
2. Free Trial Period
Every new client receives a 1-week (7 days) free trial before any payment is due. During this trial, you receive the full scope of our services — ad setup, creatives, lead generation, WhatsApp delivery, and reporting — at no cost. Payment is only requested after the trial ends and you choose to continue.
3. Billing Cycle
Trial period: 7 days, completely free.
First payment: Due on Day 8 (after trial ends and you confirm continuation).
Subsequent payments: Monthly, on the same date as your first payment.
Billing period: 30 days from the date of payment.
4. Accepted Payment Methods
UPI: Google Pay, PhonePe, Paytm UPI, BHIM
Bank Transfer (NEFT/IMPS/RTGS): Details shared on invoice
Credit/Debit Cards: Visa, Mastercard, RuPay
Cheque: In favor of EstateLeads (subject to clearance)
5. Invoice & Receipt
A GST-compliant invoice is shared via WhatsApp and email within 24 hours of payment confirmation. A receipt is issued immediately upon payment verification. Please share your GSTIN at the time of onboarding for input tax credit.
6. Late Payment
Grace period: 3 days after the due date.
Late fee: ₹500 per week of delay (after grace period).
Service suspension: Campaigns will be paused after 7 days of non-payment. Paused campaigns can be resumed upon payment of dues.
Account termination: After 15 days of non-payment, the account may be terminated and ad account access revoked.
7. Auto-Renewal
Subscriptions do not auto-renew. We will send a payment reminder via WhatsApp 3 days before your billing cycle ends. Service continues only after we receive confirmation and payment for the next cycle.
8. Price Changes
If we adjust our pricing, existing clients will be grandfathered at their current rate for a minimum of 6 months from the price change. New pricing applies only to new clients or after the grandfathering period ends. You will be notified at least 30 days before any price change takes effect.
9. Multiple Projects
If you have multiple property projects with us, each is billed separately at ₹15,000/month. We do not offer bulk discounts for fewer than 3 projects. For 3 or more active projects, please contact us for custom enterprise pricing.
10. Taxes
All prices are exclusive of applicable GST (18%). GST is added at checkout as per Indian tax regulations. Input tax credit is available for businesses with valid GSTIN.
11. Refunds
Refunds are governed by our Return & Refund Policy. Please refer to that document for refund eligibility and processing details.